Real Estate Training Questionnaire Helping us help you Please complete the form below Please enable JavaScript in your browser to complete this form.Name *FirstLastEmail *Best Contact Number *CURRENT TRAININGDo you offer regular training for the sales team?YESNOIf YES - Please describe the main topics of focus for this training. *This could be training in prospecting, how to close a sale, personal development etc.Do you use outside trainers and if so, who are they? *This assists me to understand your current style of trainers and the culture of your team.THE TEAM'S PROSPECTING PRACTICES What is the % ratio for your team doing neighborhood strolls versus phone cold calling? *What is the % ratio in relation to your team making cold calls versus calling aged Web inquiry? *By cold calling I'm referring to details supplied by CoreLogic, or similar, versus calling web inquiry resulting from aged ‘For Sale’ adds?During the first contact do you encourage your team to go straight for the home appraisal or rather they aim for building a connection first and formost? *By first contact I am referring to when a party answers your agents first call attempt.Do you allocate areas to your team for the purpose of prospecting? *Just a little in site into how your team operates in the prospecting space.Do you provide your team with any type of scripting when cold calling? *If so please copy a sample script into the notes.On average how many prospecting calls does a salesperson make per week? *If this varies between the new-starters and the more experienced ones please note this.On average how many hours does a salesperson dedicate each week to phone prospecting? *If this varies between the new-starters and the more experienced ones please note this.Are prospecting call numbers/quotas and time dedicated to such, monitored as part of their Key Performance Indicators (KPIs)? *Does your team have set times and days for prospecting or, is this at their own discretion? *YOUR CUSTOMER RELATIONS MANAGEMENT SYSTEM (CRM)What CRM system do you use? *Please also advise if this system allows for the agent to set reminder task for future customer contacts or follow up calls.Do you provide CRM training ensuring all team members are competent users? *Is this training continued periodically or simply part of the induction?Do your team actively use the CRM for documenting all contact relationship progress? *I strongly support sales people documenting all contact and setting call follow up tasks via the company CRM. Please say if this is not your practice.Do you allow your team to manage their own personal call/prospect tracking or do they all support the use of the CRM?Often agents get concerned about noting customer information in the company CRM therefore set up their own systems in excel or similar. Are your team provided allocations/select leads within the CRM? *FEARS & CHALLENGES AROUND PROSPECTINGBy ticking YES you are indicating you'd like this to be covered in the training time permitting.More than usual call apprehension *YESNONeed help with scripts *YESNOUncertain how to go about engaging with customers during cold calling. *YESNOAre not confident with following up open-home attendees. *YESNODon't make their quota of prospecting calls each week. *YESNOGet easily distracted *YESNOPlease note any other challenges and fears you'd like me to consider for the training session.MessageSubmit Questionnaire