looking to iMPROVE
BUYER CONNECTIONS
AND INCREASE revenues?

WE CAN SHOW YOU HOW.

Telecommunications - Sales training courses - Customer satisfaction

We are your residential development and
over 50’s community sales and
communications partner.

OUR EXPERTISE

  • We create significant UPSURGES in buyer interest resulting in higher sales conversions.
  • We do this by implementing skills and processes CRUCIAL to elevating your clients’ experience ensuring they receive the ultimate version of your product story.
  • We have worked with many preeminent residential developers and property sales organisations throughout Australia.
Business training - Sales training courses - Lead generation

OUR SERVICES

  • Recruitment, training and ongoing development of onsite concierge teams
  • Training of existing concierge or sales teams
  • Customised phone skills training programs
  • Scripting and client communication template packages
  • Customer experience analysis
  • Full review of your sales process from first engagement through to deposit stage
  • Public speaking
Sales training courses & Telesales training

RESOURCES

  • Uplevel your sales concierge teams with our DIY guides for crafting customised sales scripts and educational resources for your sales or concierge people.
Jonine baker Business relationship management

MEET JONINE BAKER

  • As a leader in the field of telephone sales and creating successful sales concierge teams, Jonine has a wealth of experience and knowledge to improve your customer engagement and conversion rates significantly.

TESTIMONIALS

ESSENTIAL SALES ADVICE

Customer satisfaction, Customer satisfaction, Telephone sales training, Business training courses

Common phone sales failures
and how to avoid them

Customer satisfaction, Customer satisfaction, Telephone sales training, Business training courses

Words and phrases that
sabbotage a new client call

Customer satisfaction, Customer satisfaction, Telephone sales training, Business training courses

How to take your prospect
on a ‘Buying Journey’